Lapstone ECIS Documents

This page provides access to the various documents used by Lapstone ECIS. 
Click on the respective link to view each document which requires




Summary Information Booklet




Advocacy Organisations




Organisation and Peak Bodies


Schedule of Policies and Procedures




The Organisation




1.1   Philosophy Purpose and Values




1.2   Organisational Structure: Responsibilities and Accountabilities




1.3   Incorporation, Compliance and Responsibilities




1.4   Membership




1.5   Annual Report




1.6   Code of Ethics and Conduct




1.7   Privacy




1.8   Confidentiality




1.8a   Confidentiality Privacy and Dignity Procedure








2.1   Management Committee Role and Responsibility



2.2   Management Committee Structure and Appointment




2.2a   Roles and Responsibilities of the Management Committee




2.3   Conflict of Interest




2.4   Duties of Management Committee Members




2.5   Management Committee Meetings




2.6   Management Committee Performance Appraisal




Management and Accountability




3.1   Leadership, Continuity and Accountability




3.2   Senior Staff Positions




3.3   Delegations of Authority




3.3a   Delegation Chart




3.4   Internal Reporting




3.5   Policy Development and Approval




3.6   Staff / Team Meetings




3.7   Internal Audit Procedures




3.8   Quality Management and Continuous Quality Improvement








Human Resource Management




5.1   Harassment and Bullying




5.2   Workforce Development and Planning




5.3   EEO, Equity and Diversity




5.4   Flexible and Supportive Work Practices




5.5   Work Health and Safety




5.6   Critical Incidents




5.7   Summary of Employment Conditions




5.8   Staff Position Descriptions




5.8a   Roles and Responsibilities of Staff within the LECIS Structure




5.9   Professional Ethics and Conduct




5.10   Recruitment, Selection and Appointment of Staff




5.11   Staff Induction




5.12   Staff/Volunteer Grievance, Complaints and Disputes




5.12a   Staff/Volunteer Grievance, Complaints and Disputes Procedure




5.13   Disciplinary Procedures




5.14   Performance Management and Review




5.15   Staff Development and Training




5.16   Alcohol, Drugs and Smoking in the Workplace




5.17   Work Related Travel Expenses




5.18   Diversity and Cultural Inclusion




5.19   Home Visit




5.20   Workplace Dress Code




Financial Management and Administration



6.1   Financial Management



6.2   Budget Management and Monitoring



6.3   Annual Audit



6.4   Asset Management



6.5   Procurement



6.6   Project Budgets and Acquittals



6.7   Expenditure of Funds








Health, Safety and Environment



8.1   Rubbish and Recycling



8.2   Energy Conservation




Services and Activities




9.1   Service Information




9.2   Access to Services




9.3   Intake and Referral




9.3a   Individual Service Planning Procedure




9.3b   Client Decision Making Procedure




9.4   Client Records




9.5   Client Feedback




9.6   Managing Complaints




9.6a   Client Family Complaints Procedure




9.7   Duty of Care and Mandatory Reporting




9.8   Client Rights




9.9   Case Management




9.10   Client Participation and Social Inclusion




9.11   Client Assessment and Review




9.12   Client and Staff Safety and Security




9.13   Client Decision Making and Choice




9.14   Client Transition or Exit from the Service




9.15   Managing Challenging Behaviours




9.16   Providing Client Advocacy & Support




9.17   Interagency Service Coordination and Process for Addressing Disagreements




Risk Management, Compliance and Insurance




10.1   Risk Management




10.2   Monitoring Legal Compliance




10.3   Managing Contracts and Funding Agreements




10.4   Intellectual Property




10.5   Insurance Management




10.6   Working with Children Check Compliance




Information and Communication




11.1   Information Technology




11.2   Publications and Newsletters




11.3   Website




11.4   Access to Confidential Information




11.5   Use of Internet and Email




11.6   Use of Social Media




11.7   Collection, Use and Storage of Audio-Visual Media




External Relationships and Stakeholders




12.1   Representing the Organisation




12.2   Media




Administration and Office




13.1   Office Reception and Messaging




13.2   Filing and Records Management


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