Lapstone ECIS Documents

This page provides access to the various documents used by Lapstone ECIS. 
Click on the respective link to view each document which requires

 

 

 

Summary Information Booklet

 

 

 

Advocacy Organisations

 

 

 

Organisation and Peak Bodies

 

Schedule of Policies and Procedures

 

1

 

The Organisation

 

 

 

1.1   Philosophy Purpose and Values

 

 

 

1.2   Organisational Structure: Responsibilities and Accountabilities

 

 

 

1.3   Incorporation, Compliance and Responsibilities

 

 

 

1.4   Membership

 

 

 

1.5   Annual Report

 

 

 

1.6   Code of Ethics and Conduct

 

 

 

1.7   Privacy

 

 

 

1.8   Confidentiality

 

 

 

1.8a   Confidentiality Privacy and Dignity Procedure

 

2

 

Governance

 

 

 

2.1   Management Committee Role and Responsibility

   

 

2.2   Management Committee Structure and Appointment

 

 

 

2.2a   Roles and Responsibilities of the Management Committee

 

 

 

2.3   Conflict of Interest

 

 

 

2.4   Duties of Management Committee Members

 

 

 

2.5   Management Committee Meetings

 

 

 

2.6   Management Committee Performance Appraisal

 

3

 

Management and Accountability

 

 

 

3.1   Leadership, Continuity and Accountability

 

 

 

3.2   Senior Staff Positions

 

 

 

3.3   Delegations of Authority

 

 

 

3.3a   Delegation Chart

 

 

 

3.4   Internal Reporting

 

 

 

3.5   Policy Development and Approval

 

 

 

3.6   Staff / Team Meetings

 

 

 

3.7   Internal Audit Procedures

 

 

 

3.8   Quality Management and Continuous Quality Improvement

 

4

 

Planning

 

5

 

Human Resource Management

 

 

 

5.1   Harassment and Bullying

 

 

 

5.2   Workforce Development and Planning

 

 

 

5.3   EEO, Equity and Diversity

 

 

 

5.4   Flexible and Supportive Work Practices

 

 

 

5.5   Work Health and Safety

 

 

 

5.6   Critical Incidents

 

 

 

5.7   Summary of Employment Conditions

 

 

 

5.8   Staff Position Descriptions

 

 

 

5.8a   Roles and Responsibilities of Staff within the LECIS Structure

 

 

 

5.9   Professional Ethics and Conduct

 

 

 

5.10   Recruitment, Selection and Appointment of Staff

 

 

 

5.11   Staff Induction

 

 

 

5.12   Staff/Volunteer Grievance, Complaints and Disputes

 

 

 

5.12a   Staff/Volunteer Grievance, Complaints and Disputes Procedure

 

 

 

5.13   Disciplinary Procedures

 

 

 

5.14   Performance Management and Review

 

 

 

5.15   Staff Development and Training

 

 

 

5.16   Alcohol, Drugs and Smoking in the Workplace

 

 

 

5.17   Work Related Travel Expenses

 

 

 

5.18   Diversity and Cultural Inclusion

 

 

 

5.19   Home Visit

 

 

 

5.20   Workplace Dress Code

 

6

 

Financial Management and Administration

   

 

6.1   Financial Management

   

 

6.2   Budget Management and Monitoring

   

 

6.3   Annual Audit

   

 

6.4   Asset Management

   

 

6.5   Procurement

   

 

6.6   Project Budgets and Acquittals

   

 

6.7   Expenditure of Funds

 

7

 

Assets

 

8

 

Health, Safety and Environment

   

 

8.1   Rubbish and Recycling

   

 

8.2   Energy Conservation

 

9

 

Services and Activities

 

 

 

9.1   Service Information

 

 

 

9.2   Access to Services

 

 

 

9.3   Intake and Referral

 

 

 

9.3a   Individual Service Planning Procedure

 

 

 

9.3b   Client Decision Making Procedure

 

 

 

9.4   Client Records

 

 

 

9.5   Client Feedback

 

 

 

9.6   Managing Complaints

 

 

 

9.6a   Client Family Complaints Procedure

 

 

 

9.7   Duty of Care and Mandatory Reporting

 

 

 

9.8   Client Rights

 

 

 

9.9   Case Management

 

 

 

9.10   Client Participation and Social Inclusion

 

 

 

9.11   Client Assessment and Review

 

 

 

9.12   Client and Staff Safety and Security

 

 

 

9.13   Client Decision Making and Choice

 

 

 

9.14   Client Transition or Exit from the Service

 

 

 

9.15   Managing Challenging Behaviours

 

 

 

9.16   Providing Client Advocacy & Support

 

 

 

9.17   Interagency Service Coordination and Process for Addressing Disagreements

 

10

 

Risk Management, Compliance and Insurance

 

 

 

10.1   Risk Management

 

 

 

10.2   Monitoring Legal Compliance

 

 

 

10.3   Managing Contracts and Funding Agreements

 

 

 

10.4   Intellectual Property

 

 

 

10.5   Insurance Management

 

 

 

10.6   Working with Children Check Compliance

 

11

 

Information and Communication

 

 

 

11.1   Information Technology

 

 

 

11.2   Publications and Newsletters

 

 

 

11.3   Website

 

 

 

11.4   Access to Confidential Information

 

 

 

11.5   Use of Internet and Email

 

 

 

11.6   Use of Social Media

 

 

 

11.7   Collection, Use and Storage of Audio-Visual Media

 

12

 

External Relationships and Stakeholders

 

 

 

12.1   Representing the Organisation

 

 

 

12.2   Media

 

13

 

Administration and Office

 

 

 

13.1   Office Reception and Messaging

 

 

 

13.2   Filing and Records Management

 

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